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Business & Management , Customer service

Customers for Life
In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking "Ten Commandments of Customer Service" apply to today's world.
  • Brown, Paul B.
  • Crown Publications
  • 240
  • Paperback
  • 9780385504454
14,62 Euro   899 Денари.
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2
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