Statement for protection of privacy and collection of personal data of users and their use

Privacy policy
Our obligation to respect the privacy of users

AKADEMSKA KNIGA stands for respect for the principle of privacy in the collection, use and protection of user information. In accordance with these principles, DTU AKADEMSKA KNIGA DOOEL Skopje:
 

- Delivers notification to users after established practice

- Allows you to choose how the data will be used for marketing purposes

- Provides the opportunity to update or modify the data

- Restricts the availability of your information

- Provides contact regarding issues related to privacy protection

 

DTU AKADEMSKA KNIGA DOOEL Skopje treats its own customers with special respect and is responsibly committed to managing customer information. Great attention is applied to the protection of personal data, in accordance with existing privacy laws and in accordance with internal standards and practice.

 

Privacy policy AKADEMSKA KNIGA DOOEL Skopje

 

This policy describes the information and the practice of privacy protection that are applied in the retail facilities of AKADEMSKA KNIGA DOOEL, on the website www.akademskakniga.mk and in all other locations, events and happenings related with AKADEMSKA KNIGA DOOEL. By submitting your personal information to us, you agree to the practice of using the information in the manner described in this policy.

The applicability of this policy does not apply to the websites outside the domain akademskakniga.mk and DTU AKADEMSKA KNIGA DOOEL Skopje, which are accessed through the WEB of AKADEMSKA KNIGA by connecting to other internet presentations that are owned by third parties. At the same time, we would like to instruct you to read the privacy policy of other websites, in order to find out how they collect, use, exchange and protect your data.

 

Types of user notifications

 

- Advertisements

- Leaflets

- Newsletters

- Postal letters

- Catalogs

- Telephone calls

 

Types of information collected

 

Information that DTU AKADEMSKA KNIGA DOOEL Skopje can collect:

 

- Your contact information (name, surname, postal and e-mail address, telephone number)

- Collection and delivery information (credit card number, delivery address)

- Personal selection information (list of desired products)

 

Gathering information

 

During the purchase or during the use of our services, we may ask for your personal data. This can happen in the following cases:

 

- During the online registration of the user account

- When buying a product

- When using a certain service or service

- On delivery

- When participating in prize games, receiving gifts, conducting surveys and research

- Establishing contact through the website or directly in the bookstores of AKADEMSKA KNIGA

- When participating in other activities involving AKADEMSKA KNIGA

 

Use of information

 

The collected information is used in the following cases:

 

- Filling in an information request form

- Providing and administering prize games, gifts, surveys and research

- Offer of new products and services

- Improving the effectiveness of our website, marketing activities, services and offers

- Conducting research and analysis

- Sending information in marketing activities

- Publishing other business activities

 

Gathering information about others or from other people

 

If you provide us with information about other persons or if other persons provide information about you, it will be used solely for the purposes for which it was provided.

 

Forwarding personal information

The domain akademskakniga.mk does not sell or rent your personal data to third parties

 

Providing security for personal data

 

Whether you shop online or at our bookstores, security and reasonable precautions are in place to prevent the loss, misuse or unauthorized access of your personal data under our control. Akademskakniga.mk is not able to guarantee security for any data that is submitted via e-mail, so this is at your own risk.

As the security of your personal data is a high priority, a number of actions are taken to enable reliable, accurate and secure data transfer. The website akademskakniga.mk uses encryption technology, such as Secure Sockets Layer (SSL), in order to protect your personal data during data transfer. SSL encrypts the order data, such as your name, surname, address and credit card number.

To increase the level of security, when creating a user account on our website, you need to choose a personal code that needs to contain from 6 to 30 characters including a combination of letters and numbers. You are responsible for maintaining the confidentiality of your password or user account information.

 

Using Internet Cookies, Other Technologies, and Third-Party Data Collection

 

An Internet cookie is a small file that a webpage or email sends to your browser, which it can store on your hard drive. Our website and our emails use internet cookies in order to maximize the personalization of the shopping procedure through our website.

The cookies simulate a constant connection. They allow you to save information about your settings and sessions, and also allow access to the website without re-personalization.

The Internet browser can be set to not accept Internet cookies. In that case you will be able to view our website, but you will not be able to create a user account or place an order.

Our WEB server automatically collects information such as (URL) of the web page you came from, which pages you visited on our web presentation, which web browser you use to view our web site, and other statistics that help us understand how visitors use our website.

The website akademskakniga.mk uses services provided by third parties and which on our behalf, through the Internet, analyze the traffic and the visits to our website. In this way, anonymous information about your visit to our website and your interaction with our ads can be collected. Technologies similar to those described in the previous paragraphs can be used for these purposes, in order to measure the effectiveness of the purchasing and the e-mails.

 

Update of personal data

The domain akademskakniga.mk puts on an effort for your personal data to be accurate and complete. Hence, we have provided several different methods for updating them.

If you have created a user account on akademskakniga.mk, you can update your data after the application.

 

1. Send an email request:

 

podrska@akademskakniga.mk

 

2. Send a request to the postal address:

 

AKADEMSKA KNIGA

Dame Gruev 5/1 blvd.

1000 Skopje

Republic of Macedonia

 

In case you send an email or a letter, we would like to ask you to provide the current information and the changes you would like to make.

 

Collecting information from children

 

Akademskakniga.mk does not knowingly or intentionally collect personal data from children under 13 years of age online.

We stand for the protection of children's rights!

 

Contact

 

If you have any questions or concerns regarding the privacy and security of your personal information, or if you have any information or suspicion of a breach of your privacy or security, please contact us in any of the following ways:

 

1. Call us on our phone number:

 

02 30 80 300

 

2. Send an email to:

 

podrska@akademskakniga.mk

 

3. Send a letter to the postal address:

 

AKADEMSKA KNIGA

Dame Gruev 5/1 blvd.

1000 Skopje

Republic of Macedonia

 

Protection of confidential transaction data during online shopping

 

During the purchase in the online store akademskakniga.mk, the confidential information that is transmitted through the public network is in a protected (encrypted) form with the use of the SSL protocol and the PKI system, as currently the most current (state of the art) technology.

The security of the data during the purchase is guaranteed by the payment card processor, NLB TUTUNSKA BANKA AD Skopje, and thus it is completed. The collection process takes place on the bank's website. At no time are the payment card data available on our system.